LELO Insignia Hugo Remote Control Prostate Massager-Black

Details

Delivery Times & Charges

Delivery fees and shipping times vary depending on the product(s) ordered.

Available options and prices will be displayed in the checkout for you to choose from before completing the order and will be based on your delivery postcode. For most items there will be the option of 'Standard', 'Express' and 'Next Day' delivery with an indication of how long each option will take to arrive.

Orders must be placed before 3:30pm to be processed that day. Orders placed after these cutoff times may not be processed until the following working day. Please bear these cutoff times in mind when selecting a delivery option.

Important: Estimated shipping times are counted in working days, i.e. NOT including weekends and public holidays. See our delivery page for details.

Please be aware that delivery times are estimates and can occasionally be effected by external factors. Always allow extra time for possible delays, especially during busy periods such as Christmas.

If your order no longer meets your requirements you may return the item back to us within 30 days. Upon receipt of the product/s a refund for the product/s only will be issued, subject to the item being returned in its original condition.

We do not cover the cost for returning the product back to us, and we would recommend that you obtain a proof of postage receipt when returning the goods as we are not held responsible for any items being damaged or lost in the post.

Please note all personalised items are non-refundable.

You can return Products to the following address:

Calitek UK Ltd

T/A Nightpassion

Grace House

Petersfield Avenue

Slough

Berkshire

SL2 5EA

United Kingdom.

If your order is returned by the selected postal service for whatever reason, we will notify you via email to advise you of this. Please note that to have this re-sent out the customer will be required to pay a further delivery charge.